Streamlabs OBS and OBS Project fail to go live with Aqtion AQN 107
/The infamous, Streaming Error - “Could not access the specified channel or stream key. Please log out and back in to refresh your credentials. If the problem persists, there may be a problem connecting to the server.” At the time of writing there does not seem to be a fix for this error and the 10GbE Aquantia AQtion NIC. Solved!
Purpose
I felt like I should document my trouble with this specific NIC and Streamlabs, that way if someone else has a similar issue they might be able to save themselves sometime and trouble. This may also affect any 10GbE NIC that uses the AQN-107 chipset but I do not have enough data to prove this thought.
Things I Tried that Failed
Updated drivers from 2.1.17 to 2.1.20(latest at the time of writing)
Completely uninstalled and reinstalled drivers
Tried to use the Microsoft Driver
Fresh install of Windows
Install 2.1.20 again
Enable/Disable Jumbo Packet
Set Link Speed to 1G, 10G, and Auto
Lowered the “Transmit Buffer” to 1504
Raised the Transmit Buffer to 3016
and of course https://howto.streamlabs.com/streamlabs-obs-19/can-t-go-live-in-streamlabs-obs-here-s-the-fix-50
Resolution
Special thanks to Kord Martin on this.
Disabled “TCP/UDP Checksum Offload” for IPV4 in the Configuration settings for the Network Adapter.
After disabling the checksum offload it worked immediately no issues. BOOOOOOM!
Work-A-Rounds
These seem to be the best ways for me to get up and going again to stream to Twitch.
Just use my onboard 1GbE Motherboard Port
Used the Intel X520-T2 instead
Used the Intel X540-T2 instead
NDI Plugin on Client/Server to stream and encode on a Server, then to Twitch
Other Cards that Might Be Affected
This might include any Ethernet NIC that uses the AQN-107 chipset, on some motherboards or PCI-E devices, like these:
Asus XG-C100C
Gigabyte GC-AQC107